Cellars Wine Club Fulfillment

Solutions for your Shipping Needs

 

Cellars Wine Club has been shipping wine to club members since 1999. Residing in Woodinville Wine Country, we’re now even closer to handle your shipping needs. Take advantage of our 20+ years’ experience in the beverage industry and utilize our streamlined fulfillment services to benefit you, and focus on what you do best – make wine.

 

We believe that order fulfillment is about much more than moving boxes, and that as your fulfillment partner we can actually help you build long-term, lasting relationships with your customers.

 

Our automatic communication with your wine club members will reduce the number of returns and increase your wine club member's satisfaction. As you know wine club members get frustrated with receiving the wrong wine or it is presented poorly or most importantly they receive very little assistance when trying to figure out the best way to receive it. If returned we advise you of the reason and either will inventory the wine, return the wine to you, or re-ship it.

We do the following – Customize, Ship and Track!

  • Sort and pack your wine.
  • Insert literature and or tasting notes.
  • Automatically email the tracking number with your winery's name to the customer.
  • Send a master file back to you with all of the tracking numbers.
  • Notify you if exceptions occur and work to resolve them as quickly as possible.
  • Ship to all states that you do except (UT, ND, ME, NH, and TX).

 

Cellars key distinguishing features:

  1. 1.    A leading provider of wine clubs since 1999.
  2. A+ rating with the Better Business Bureau (BBB) since 2005 for 11 years of continuous accreditation.
  3. We offer simple, all-inclusive pricing based on the number of bottles and shipping state so you know what your costs will be.
  4. 4.    Cellars’ is been featured in the following National Magazines; Oprah, Sunset, Bon Appetite, Gourmet, Cooking Light, and Food & Wine.
  5. Chosen in 2013 by a top daytime show’ CBS’ The Talk. This speaks volumes to how people feel about our company.
  6. 6.    Customer Service is our Priority. You get our personal 100% guarantee that the wine arrives in good condition.
  7. 7.    In 2009 our wine club was featured on the Today Show as “The Gift to give for the Holidays”.
  8. UPS Certified.

Current list of winery partners:

  • Celaeno Winery - Wine Club shipping and individual orders
  • Cinq Cellars - Wine Club shipping and individual orders
  • Covington Cellars - Wine Club shipping and individual orders
  • Damsel Cellars - Wine Club shipping and individual orders
  • Elevation Cellars - Wine Club shipping and individual orders
  • Elsom Cellars - Individual orders
  • Force Majeure Vineyards - Wine Club shipping and individual orders
  • II Vintners - Wine Club shipping and individual orders
  • Kevin White Winery - Wine Club shipping
  • Michael Florentino Cellars - Individual orders
  • Open Road Winery - Individual orders
  • Passing Time Winery - Wine Club shipping and individual orders
  • William Church Winery - Wine Club shipping

 

We are committed to exceptional care for our customers. Your unique business needs are considered from the beginning, leading to better results and markedly improved customer satisfaction.

 

Customer service is our top priority!

Most importantly, our team understands your needs and offers service specifically tailored to your business.

 

 

Please contact me with any questions or to schedule a visit!

 

Sincerely,

 

Tom Bauer

Cellars Wine Club

Phone: 425.486.5959

Email: wineclub@cellarswineclub.com